As the summer turns to autumn, sunny pub gardens and rooftops bars filled with drinkers fizzle out. I find myself thinking of those friends in the hospitality industry, asking myself ‘What does a bartender do?’.

“I’ve always known I was gifted, which is not the easiest thing in the world for a person to know..."

The start of a new year normally brings feelings of hope and optimism; in 2017, this was not the case.